> For the complete documentation index, see [llms.txt](https://docs.iexexchanger.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.iexexchanger.com/get-started/exchanger-api/obmen-i-zayavki/order-actions-statuses.md).

# Статусы и действия по заявке

После создания заявки интеграция должна показывать статус и доступные действия.

## Получить заявку

```bash
curl -sS https://example.com/api/v3/private/exchange/orders/TRK8K2LQ \
  -H "Accept: application/json" \
  -H "Authorization: Bearer YOUR_API_KEY"
```

Вместо `{order}` можно передать:

* numeric `id`;
* `public_id`;
* `tracking_id`.

API возвращает только заявки текущего клиента.

## Получить статус

```bash
curl -sS https://example.com/api/v3/private/exchange/orders/TRK8K2LQ/status \
  -H "Accept: application/json" \
  -H "Authorization: Bearer YOUR_API_KEY"
```

Пример:

```json
{
  "state": 0,
  "result": {
    "order": {
      "tracking_id": "TRK8K2LQ",
      "status": "processing",
      "status_label": "Processing",
      "is_final": false
    }
  }
}
```

## Получить доступные действия

```bash
curl -sS https://example.com/api/v3/private/exchange/orders/TRK8K2LQ/actions \
  -H "Accept: application/json" \
  -H "Authorization: Bearer YOUR_API_KEY"
```

| Действие              | Что означает                           |
| --------------------- | -------------------------------------- |
| `confirm_payment`     | Пользователь может подтвердить оплату. |
| `cancel`              | Заявку можно отменить.                 |
| `upload_file`         | Нужно загрузить файл.                  |
| `submit_verification` | Нужна верификация.                     |

## Подтвердить оплату

```bash
curl -sS https://example.com/api/v3/private/exchange/orders/TRK8K2LQ/confirm \
  -H "Accept: application/json" \
  -H "Content-Type: application/json" \
  -H "Authorization: Bearer YOUR_API_KEY" \
  -H "Idempotency-Key: confirm-TRK8K2LQ-001" \
  -d '{
    "type": "paid",
    "num_tx": "0xabc...",
    "note_tx": "Paid from customer wallet"
  }'
```

## Отменить заявку

```bash
curl -sS https://example.com/api/v3/private/exchange/orders/TRK8K2LQ/cancel \
  -H "Accept: application/json" \
  -H "Content-Type: application/json" \
  -H "Authorization: Bearer YOUR_API_KEY" \
  -H "Idempotency-Key: cancel-TRK8K2LQ-001" \
  -d '{
    "reason": "User cancelled checkout"
  }'
```

Отмена доступна только пока заявка не финальная.

## Webhooks или polling

Основной способ узнавать изменения статуса: webhook `order.status_changed`.

Status endpoint используйте:

* когда пользователь прямо сейчас смотрит страницу заявки;
* если webhook временно недоступен;
* для ручной сверки.


---

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